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FAQ

Frequently Asked Questions

Ko_Craft is a tech gadgets brand that brings you innovative and high-quality products designed to enhance your daily life.

We specialize in smart gadgets, accessories, and cutting-edge tech products that improve convenience, productivity, and entertainment.

Yes, all our products are 100% genuine and sourced from trusted manufacturers.

Yes, most of our products come with a manufacturer’s warranty. Warranty details are mentioned on each product page.

You can place an order directly through our website by adding products to the cart and proceeding to checkout.

We accept payments via credit/debit cards, UPI, net banking, and other secure payment gateways.

Yes, we offer COD in selected locations. You can check availability at checkout.

Delivery times depend on your location, but typically orders are delivered within 3-7 business days.

Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package.

Currently, we only ship within India, but we are working on expanding to other countries soon.

Yes, you can cancel your order within 24 hours of placing it. After that, cancellations may not be possible if the order has already been shipped.

We offer a 7-day return policy for defective or damaged products. Please refer to our Return Policy page for more details.

 

You can request a return or replacement by contacting our customer support team with your order details and reason for return.

If you receive a damaged or defective item, contact us within 48 hours of delivery, and we will arrange for a replacement or refund.

Yes, we regularly offer discounts and promo codes. Follow us on social media and subscribe to our newsletter for updates.

Yes, we welcome resellers and bulk buyers. Contact us for more details on partnerships and wholesale pricing.

You can reach our support team via email at bishtkaran988@gmail.com fill out the contact form on our website.

 

Product compatibility details are listed on each product page. If you have specific questions, feel free to ask our support team.

Follow us on social media and subscribe to our newsletter for the latest product updates, offers, and news.

Yes! We reward our loyal customers with exclusive deals and discounts. Check out our rewards program on our website for details.

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